Effective Date: July 5, 2025
Contact Email: support@chemnirsolutions.com

At Chemnir Solutions, accessible from www.chemnirsolutions.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of data we collect, how we use it, how it is protected, and your rights regarding that information.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to:

• Contact Forms: Name, company name, email address, phone number, and your message.

• Quote or Inquiry Forms: Product interests, region, usage information, and delivery preferences.

• Email Communication: Any data voluntarily sent by users when contacting us at support@chemnirsolutions.com.

• Automatically Collected Data: IP address, browser type, operating system, referral URLs, device identifiers, and browsing activity via cookies or analytics tools.

We do not knowingly collect any personally identifiable information from individuals under the age of 18.

2. How We Use Your Information

Chemnir Solutions uses the data we collect for the following purposes:

• To respond to inquiries or contact requests submitted via our website

• To provide quotations, service details, and product recommendations

• To improve website functionality, content relevance, and user experience

• To comply with legal, regulatory, and compliance obligations

• To analyze site traffic and measure the effectiveness of our services and marketing

We will not sell, rent, or lease your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track site usage, and improve functionality. These may include:

• Session cookies (temporary, deleted after you close your browser)

• Analytical cookies (used for performance metrics via tools like Google Analytics)

• Third-party cookies (such as embedded services from maps, analytics, or social media)

You can control or disable cookies through your browser settings at any time.

4. Data Storage and Protection

We take data protection seriously and implement appropriate technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based platform can guarantee 100% security. By using our site, you acknowledge and accept this risk.

5. Third-Party Services

We may use trusted third-party service providers to help operate our website or provide services on our behalf, such as hosting platforms, analytics services, or logistics partners. These third parties may have limited access to your data for specific functions but are contractually obligated to protect your information and not use it for unrelated purposes.

We are not responsible for the privacy practices of external websites linked on our site.

6. Your Data Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Correct or update inaccurate data

• Request deletion of your personal data

• Object to the processing of your data for marketing

• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at support@chemnirsolutions.com. We will respond to valid requests within a reasonable timeframe.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Policy

Chemnir Solutions reserves the right to update this Privacy Policy at any time. We encourage users to review this page periodically for any changes. Your continued use of the website following updates means you accept and agree to the revised terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, data practices, or your dealings with our site, please contact us:

📧 Email: support@chemnirsolutions.com